1. Introduction
1.1 We ensure diligent compliance with and understanding of the laws and regulations related to Know Your Customer (KYC) and anti-money laundering (AML), and we shall not intentionally violate the KYC and AML policies. Within our reasonable control, we will take necessary financial measures and employ appropriate technology to provide you with secure services and minimize the risk of any losses resulting from money laundering activities conducted by criminals.
1.2 Our KYC and AML policies form a comprehensive international framework, incorporating the KYC and AML policies of different legal jurisdictions to which you may be subject. Our robust compliance framework ensures that we meet regulatory requirements and standards at both local and global levels while ensuring the continuous operation of this website.
2. The KYC and AML policies are as follows:
2.1 Issuance of KYC and AML policies that are regularly updated to meet the standards prescribed by applicable laws and regulations.
2.2 Issuance and update of guiding principles and rules governing the operation of this website, with our employees providing full-service guidance following these principles and regulations.
2.3 Design and implement internal monitoring and control procedures for transactions, including stringent identity verification measures and establishing a professional team dedicated to anti-money laundering efforts.
2.4 Adoption of risk-based approaches for due diligence and ongoing monitoring of customers.
2.5 Review and periodic examination of completed transactions.
2.6 Reporting of suspicious transactions to the competent authorities.
2.7 Maintenance of identity documents, address proof copies, and transaction records for at least six years without prior notice if submitted to regulatory authorities.
2.8 Prohibition of the use of credit cards throughout the entire transaction process.
2.9 Regular participation in training organized by relevant authorities and periodic training of employees.
3. Identity Information and Verification Confirmation
3.1 Identity Information
3.1.1 Depending on different legal jurisdictions and entity types, the information collected from you may vary. Generally, we will collect the following information from individual registrants:
- Basic personal information: Name, address (including permanent address if different), date of birth, nationality, and other relevant information. Identity verification should be based on official documents issued by a government or similar authoritative institutions, such as passports, identification cards, or other identification documents required by different jurisdictions. The address provided by you will be verified through appropriate methods, such as checking transportation receipts or utility bills or consulting voter registration records.
- Valid photo: A photo of you holding your identification document against your chest is required before registration.
- Contact details: Phone number/mobile number and valid email address.
3.1.2 If you represent a company or other legal entity, we will collect the following information to determine the ultimate beneficial owner of your company or trust account:
- Company registration and registration certificates.
- Copies of the company's articles of incorporation and memorandum.
- Detailed proof of the company's ownership structure and ownership.
- Identification documents of company directors, major shareholders, and authorized signatories of the website account, as required.
- The company's primary business address and, if different from the mailing address, provide the mailing address. If the company's local address differs from its primary business address, additional documentation is required as it is considered a higher-risk customer.
- Other certifications and documents required by different legal jurisdictions and entity types, as well as any other documents we deem necessary.
3.1.3 We only accept identity information in English or Chinese. If not provided in these languages, please translate your identity information into English and have it notarized.
3.2 Confirmation and Verification
3.2.1 We require you to provide both sides of3.2.1 We require you to provide both sides of your identification document.
3.2.2 We require you to provide a photo of yourself holding your identification document in front of your chest.
3.2.3 Copies of supporting documents should generally be verified against the original documents. However, if a reliable and appropriate certifier can attest that the copy is an accurate and complete replica of the original, the copy will be accepted. Certifiers may include ambassadors, judicial commissioners, local law enforcement officers, etc.
3.2.4 The requirement to identify the ultimate beneficial owner and account control is to determine which individuals ultimately own or control the direct clients and/or to determine if the transactions being conducted are executed on behalf of others. In the case of companies, the identity of major shareholders (e.g., those holding 10% or more voting rights) should be verified. Generally, ownership of 25% is considered within normal risk, requiring shareholder identification; ownership of 10% or more voting rights or shares is regarded as high risk, requiring additional verification of shareholder identity.
4. Transaction Monitoring
4.1 We constantly set and adjust the daily transaction and withdrawal limits based on security and actual transaction conditions.
4.2 If transactions occur frequently and concentrate on a particular registered individual or under unusual circumstances, our professional team will assess and determine if they are suspicious.
4.3 Based on our judgment, if a transaction is deemed suspicious, we may take restrictive measures such as suspending or refusing the trade and, if possible, reversing the transaction promptly and reporting to the competent authority. However, we will not notify you.
4.4 We reserve the right to reject registration applications from individuals who do not comply with international anti-money laundering standards or may be considered politically exposed persons. We also reserve the right to suspend or terminate transactions that we deem suspicious based on our judgment. However, such actions do not violate any of your obligations and responsibilities.
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