If you're encountering an error with the Google Authenticator, first ensure that it's properly bound to your account.
If you're still receiving a "Google Authenticator code error" after entering the code, you can try the following steps:
1. Force close the Google Authenticator app and reopen it to get a new code;
2. If you're using an Android device, open the Google Authenticator and manually synchronize the time: go to Settings and select "Time correction for codes";
3. Synchronize the time on the device where Google Authenticator is installed with the device you're trying to log in from;
4. Try logging in using your browser's incognito mode;
5. Clear your browser's cache and cookies, then attempt to log in again.
If these suggestions don't resolve your issue, please reset your Google Authenticator through the Websea official website or app.
Comments
0 comments
Article is closed for comments.