Websea Trading Security Guidelines

Websea places the security of user assets as its highest priority and is committed to providing a safe and reliable trading environment. To further protect your account and funds, please carefully follow the security guidelines below:

I. Safeguard Your Account Password

Never share your account password with anyone, including friends, family, or anyone claiming to be “official personnel.” Websea will never request your password in any form. Maintaining password confidentiality is the first and most important defense for your account security.

II. Beware of Impersonation Calls and Messages

Websea will never contact users by phone, SMS, or private message for account verification, risk alerts, or instructions on asset operations. If you receive such communications claiming to be from Websea customer service, remain vigilant and do not provide any personal or account information.

III. Be Cautious with Transfer Requests

Any request to transfer funds, deposit tokens, or conduct private transactions under the guise of “official instructions” is not affiliated with Websea. Staff will never ask users to send funds directly to a personal address. Always verify such requests through Websea’s official website or online customer service before taking action.

IV. Enable Two-Factor Authentication (2FA)

To enhance account security, we strongly recommend enabling Two-Factor Authentication (2FA), such as Google Authenticator or SMS verification. Even if your password is compromised, 2FA can effectively prevent unauthorized logins and transactions.

V. Use Official Channels for Support

If you encounter any issues or suspicious activity while using Websea, contact Websea’s official online customer service immediately. Avoid handling account or asset matters through unofficial communities, private chats, or third-party channels.

Security Reminders

Keep your private keys, seed phrases, and 2FA backup information secure. Avoid entering sensitive information on insecure networks or devices to prevent phishing and data leaks. Maintain multiple backups to ensure access to your assets in case of device loss or failure.

Websea will continue to strengthen its security measures, working together with users to maintain a secure, transparent, and trustworthy trading environment.